We guarantee the users of online store that we comply with the right to privacy and protection of personal data. Users of our website we guarantee protection of data collected in the course of cooperation in accordance with the law. We would like also to remind you that the effectiveness of this protection depends also on you. Always keep in mind that the passwords and logins shall be kept secret and apply appropriate security settings and Internet options. Personal data shall be protected in accordance with the Law on Personal Data Protection dated August 29, 1997.

Personal data

During the use of the online store, you may be asked to provide certain personal information by filling out a form or otherwise. If you make a purchase, you will be asked to provide full personal data. Failure to provide the required data will block the activity if the data are required for its proper realization.


The subscription of the ilovegrain​.com newsletter, where we present news and promotions requires only the submission of your email address. You will receive an e-​mail from us asking you to confirm your registration. Upon your confirmation, your email address will be added to the mailing list. By signing up for the newsletter you agree to receive information about products, prices, promotions etc.

Contact form

Visitors to our website have the opportunity to ask questions, provide an opinion, etc. We save electronic communications with users of our website to provide best and fastest response to questions. As we wish to ensure the highest quality of service, you are welcome to direct questions and comments to the following address:


When using our website, some anonymous information using various technologies, such as cookies, Internet tags or Web beacons (records log files, server logs, etc.) can be stored. Your Internet browser automatically transmits to this site some of these anonymous data, for example: URL of the website you previously visited or browser version currently used by your computer. We also analyze access logs with information about users’ IP addresses. The information obtained in this way is used for administrative purposes and for statistical surveys.

Transaction safety

All transactions are conducted using a SSL (Secure Socket Layer) secure protocol using a digital certificate. Credit cards are authorized directly on-​line at the PolCard server. We do not record or store information related to credit cards. The use of these technologies provides security payments with credit cards.